23 docs tagged with "Core Concepts"

Identifies what needs to be done to setup Atria for Billing

Overview of the Atria Permissions System, how roles work for different types of users.

Discover Atria's billing and licensing features, offering auditability, automation, and integrations with popular PSA systems for accurate service tracking.

Summarises the steps needed for a monthly Atria billing process

Customize Atria’s portal with brand-specific logos, color schemes, and custom CSS for a tailored user experience.

Learn how Atria enables service providers to deliver services through resellers and partners with channel support, branding, and reseller admin functions.

Explains the different types of billing rules, how to configure and scenarios for usage.

Explore Atria's core entities—Customers, Users, and Services—and learn how they work together to streamline IT service management and automation.

Explains how to add billing support for custom data associated with a servcice.

Atria's Customer management, including Resellers, sub-customers, service hierarchies, domain associations, Active Directory and Microsoft Entra ID support

Learn how to configure billing rules in Atria to exclude test users from service billing using SQL queries and custom billing rules.

Understand how Atria manages identity relationships with Active Directory and Entra ID, using Environments and Locations for service delivery and segregation.

Learn how Atria streamlines IT processes for service providers, offering centralized management, customer self-service, and automated service delivery.

This is the index page for Atria Billing, summarises billing features.

Manage batch processes like scheduling, execution, and logging with Atria's Jobs System for operational support.

Manage Atria’s security roles and permissions to control user access, customize roles, and secure platform features efficiently.

Learn how to configure Atria’s Notifications System for automated alerts, event tracking, and recipient management across IT services.

Define and manage system-wide configurations in Atria using the Policy Editor, enabling inheritance and streamlined customer settings.

Learn about Atria's provisioning system, including asynchronous processes, engines, environments, and rules for automating resource and service management.

Explore Atria's service model, including pre-built modules, customer and user services, multi-instance services, service plans, and automated provisioning.

Upload PowerShell scripts in Atria to automate Workspace Item events and enhance service management through scripting.

Enable secure and efficient password management with Atria’s Self-Service Password Reset, reducing help desk dependency and boosting productivity.

Learn how Atria manages user lifecycles, including account provisioning, role-based permissions, and bulk user management for IT service delivery.