Exchange KB Article Index

The Knowledge Base section houses articles which provide helpful information or guides to users related to the Hosted Exchange service.

• Hosted Exchange Customer and User Plans
  This guide will help you understand the features and configuration options available for Customer and User plans within the Hosted Exchange Service.

• How to Set the OfflineAddressBook Property for All Mailboxes on Exchange 2016 and Higher
  Bulk assign OAB to all mailboxes using PowerShell on Exchange 2016+.

• How to Update Database Record for User PrimaryAddress (SMTP)
  Edit the primary SMTP address in the backend database for a user.

• How to Recover a Disconnected Exchange Mailbox in Atria
  Guide to reconnect or recover a soft-deleted mailbox within Atria.

• Hosted Exchange Version Migration
  Steps for migrating users and services to a newer Hosted Exchange version.

• How to Recreate Exchange 2010 Offline Address Book on a Higher Exchange Version
  Rebuild the legacy OAB on a newer Exchange version for compatibility.

• How to Remove ExchangeMailboxDB MetaData
  Clean up old or orphaned database metadata from Exchange.

• Hosted Exchange UM Not Being Enabled on Mailbox
  Troubleshoot and resolve Unified Messaging not activating on a mailbox.

• How to Migrate from Hosted Exchange to Exchange Online
  Comprehensive steps to migrate mailboxes from Hosted Exchange to M365.

• How to Change the Root Path Used for Import/Export of Hosted Exchange Mailboxes
  How to change the default FTP path used for Hosted Exchange mailbox import/export operations.

• Enable Send on Behalf in Mailbox Rights in Hosted Exchange
  Steps to allow a user to send emails on behalf of another mailbox.

• Exchange Web Service Installation
  Web Service Installation

• How to Remove an Exchange Server
  Steps to properly decommission and remove an Exchange server from the environment.