Atria Supportability Matrix
Product Lifecycle
| Product/Component Name | Language | Version | EOM | EOL |
|---|---|---|---|---|
| CloudPortal Services Manager | EN | 11.5.8.2 (CU4) | 31 May 2016 | 31 Dec 2019 |
| Atria | EN | 12.6, 12.7 | 31 Jun 2021 | 31 Dec 2021 |
| Atria | EN | 12.13.X | 31 Jun 2022 | 31 Dec 2022 |
| Atria | EN | 15.X | Current |
EOM - End of Maintenance
EOL - End of Life
Domain Functional Levels
| Product / Version | Windows Server 2008 R2 | Windows Server 2012 | Windows Server 2012 R2 | Windows Server 2016 |
|---|---|---|---|---|
| CPSM 11.5 CU4 | Y | Y | Y | Y |
| Atria 12.0 | Y | Y | Y | Y |
| Atria 15.x | NV | NV | NV | Y |
Y - Item has been verified
NV - Items marked as NV indicate that no specific testing or verification has been completed against this configuration
X - Item not Supported
Platform Server Versions
| Product / Version | Windows Server 2008 R2 | Windows Server 2012 | Windows Server 2012 R2 | Windows Server 2016 | Windows Server 2019 | Windows Server 2021 |
|---|---|---|---|---|---|---|
| CPSM 11.5 CU4 | Y | Y | Y | Y | Y | N |
| Atria 12.x | X | X | Y | Y | Y | N |
| Atria 15.x | X | X | NV | Y | Y | NV |
Y - Item has been verified
NV - Items marked as NV indicate that no specific testing or verification has been completed against this configuration
X - Item not Supported
Supported Database Versions
This represents the core databases used with CloudPortal Services Manager / Atria, which are OLM and OLMReports for the Platform specific data storage, and the OLMReporting database for the Data Warehouse or the Reporting functionalities.
| Product / Version | SQL Server 2008 | SQL Server 2008 R2 | SQL Server 2012 | SQL Server 2016 |
|---|---|---|---|---|
| CPSM 11.5 CU4 | Y | Y | Y | Y |
| Atria 12.x | X | X | Y | Y |
| Atria 15.x | X | X | X | NV |
Y - Item has been verified
NV - Items marked as NV indicate that no specific testing or verification has been completed against this configuration
X - Item not Supported
Service Versions
| Service Name | CloudPortal Services Manager 11.5 CU4 | Atria V12 |
|---|---|---|
| ADSync | Windows 2003, Windows 2008, Windows 2008 R2, Windows 2012 | 2003 - 2016 Tested, 2019 NV |
| Blackberry Enterprise Server 10 | X | NV |
| Citrix | ¹ Xenapp 5 - Xenapp 6.5 | ¹ Xenapp 5 - Xenapp 6.5 |
| CRM 2011 | with ADFS, up to Rollup 18 | NV |
| CRM 2013 | X | NV |
| DNS | Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019 | Windows Server 2012, 2012 R2, 2016, 2019 |
| DNS Bind | NV | |
| File Sharing | Windows 2003 through to Windows 2012 | Windows Server 2012, 2012 R2, 2016, 2019 |
| Hosted Apps and Desktops | Xenapp 6.5-7.6, Xendesktop 7.x | Citrix Virtual Apps and Desktops 7.1811+ |
| Hosted Exchange 2007 | Up to SP3 Rollup 15 | X |
| Hosted Exchange 2010 | Up to SP3 Rollup 8 | NV |
| Hosted Exchange 2013 | All Updates | Y |
| Hosted Exchange 2016 | Only from CU4 onwards | Y |
| Hosted Exchange 2019 | Only with PA002 | Y |
| Lync 2010 Enterprise | Up to CU11 (January 2014) | X |
| Lync 2010 Hosting | Up to CU11 (January 2014) | X |
| Lync 2013 Enterprise | Up to CU4 (January 2014) | NV |
| Lync 2013 Hosting | Up to CU4 (January 2014) | NV |
| Skype for Business | NV | X |
| Mail Archiving | Exchange 2010 to Exchange 2013 | NV |
| MySQL | 5.x | NV |
| SQL Server Hosting | SQL2005, SQL2008, SQL2008R2, SQL2012 | NV |
| ShareFile | Y | NV |
| SharePoint 2010 | SP2 | X |
| SharePoint 2013 | SP1 | SP1 |
| SharePoint 2016 | X | NV |
| Hyper-V | 2008 R2 SP1, 2012 SP1 (2012 R2 is not supported) | NV |
| Windows Web Hosting | IIS7-IIS8 | IIS8.5-IIS10 |
Y - Item has been verified
NV - Items marked as NV indicate that no specific testing or verification has been completed against this configuration
X - Item not Supported
¹ The Citrix Service Group Management works with all Citrix versions or any application that supports being managed via Active Directory groups.
Deprecated Services
| Service Name |
|---|
| Blackberry Enterprise Server 4 |
| Blackberry Enterprise Server 5 |
| CRM 4 |