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How to Configure SMTP Server for Email Notifications

Overview​

This guide explains how to configure the SMTP server settings required for the platform to send email notifications.

This configuration currently supports only SMTP servers that do not require authentication (username/password).

Configuration Steps​

To configure the SMTP server:

  1. Open the provisioning server.
  2. Launch a text editor with administrator privileges.
  3. Open the following configuration file:
C:\Program Files\Automate101\Atria\Provisioning Engine\appSettings.config

  1. Locate the key named EmailServer.

  2. Set its value to the FQDN and port of your SMTP server or relay.

    Example:

    <add key="EmailServer" value="smtp.yourdomain.com:25"/>

Limitations & Workaround​

This configuration does not support SMTP servers that require username and password authentication.

Workaround​

To send emails via an authenticated SMTP server:

  • Set up a local SMTP relay on the provisioning server.
  • Ensure the local relay does not require authentication.
  • Configure it to forward email requests to your SMTP server that requires authentication.

This allows the platform to send mail through the local relay, which in turn authenticates with your real SMTP server.

If you experience any issues or require any assistance, please contact us at support@getaitra.com.