52 docs tagged with "KB"

Use this page to learn about the supportability for different versions of Atria.

Use this guide to learn how you can change your user's userprincipalname attribute in bulk.

Learn how to configure additional request queues in Atria, customize queue rules, and ensure isolated provisioning for long-running tasks or specific customers.

Use this guide to learn how to configure different password requirements for users in Atria.

Learn how to configure Resellers with their own Partner Center connection in Atria, enabling direct integration with their Microsoft Partner Center account.

How to Configure Atria to Set Users' Proxy Addresses Attribute in AD

Learn how to configure Microsoft Online with ADFS, including domain federation, ADFS policy setup, and integration with Atria for secure authentication.

This article explains how to use CRON expressions to schedule jobs in Atria, covering format details, examples, and macros for common tasks. Learn how to craft custom schedules, interpret special characters, and optimize job execution using CRON expressions.

Learn how to configure and run the Database Maintenance Extension in Atria for trimming logs, managing requests, shrinking databases, and optimizing indexes.

Use this page to learn how do decrypt and edit the secret keys within the Atria Config Service.

Learn how to deprovision Microsoft Online Services from a customer, including license suspension, Azure AD tenant disassociation, and Partner Center rights removal.

Steps to allow a user to send emails on behalf of another mailbox.

This guide helps implement non-standard character sets

Use this page to learn how fix an issue with RabbitMQ by ensuring your erlang cookies match.

Web Service Installation

This guide shows you how to locate errors within your Atria platform, and includes some advice on how to deal with them.

GPO Configuration for Atria

This guide will help you understand the features and configuration options available for Customer and User plans within the Hosted Exchange Service.

Troubleshoot and resolve Unified Messaging not activating on a mailbox.

Steps for migrating users and services to a newer Hosted Exchange version.

Use this guide to learn how you can change the default session timeout within the Atria portal.

Explains how to change an existing components logon credentials.

How to change the default FTP path used for Hosted Exchange mailbox import/export operations.

How to Configure SMTP Server for Email Notifications

This guide shows you how to customize the naming pattern of the DisplayName property for users in Atria.

Use this guide to learn how to delete User Plans from your Atria environment.

Use this guide to learn how to enable AzureAD Authentication in Atria.

Comprehensive steps to migrate mailboxes from Hosted Exchange to M365.

Guide to reconnect or recover a soft-deleted mailbox within Atria.

Rebuild the legacy OAB on a newer Exchange version for compatibility.

Steps to properly decommission and remove an Exchange server from the environment.

Clean up old or orphaned database metadata from Exchange.

Troubleshoot and resolve password generation issues in the MSOL Sync Policy by aligning Active Directory password policies with Microsoft Online requirements.

Bulk assign OAB to all mailboxes using PowerShell on Exchange 2016+.

Edit the primary SMTP address in the backend database for a user.

Use this guide to learn how to toggle your Atria platform to use our new and improved UI.

Learn how to manage and provision Atria services within the reseller hierarchy, including enabling services at the reseller level, provisioning to customers, and assigning services to users. This guide applies to Atria v15.18 and later.

How to Manage User Password Expiration Email Notifications and Reports

Learn how to adjust the Microsoft Online Subscription page behavior to query subscriptions directly from Microsoft or load from the database for better performance.

Learn how GDAP applies to Atria, required permissions, application consent processes, and steps for managing Partner Center configurations effectively.

Use this guide to learn how to migrate atria's database to a new database server.

Organizational Unit (OU) Hierarchy Configuration in Atria

Explains how to override the default configuration for a Workspace Item. This allows individual resellers and customers to set different naming conventions and properties for a Workspace Item.

Learn about configurable settings in Atria’s PlatformAPI service, including token lifespan, SQL command timeouts, and HTTP request timeouts.

Learn how to regenerate the Microsoft Online Partner Center and Exchange Online tokens in Atria using PowerShell scripts and updated credentials.

This guide demonstrates how to configure the 'Environment Setup Configuration' page in Atria.

Use this guide to learn how schedule emails containing error information from the Microsoft Online nightly sync.

Learn how to synchronize Atria with Microsoft Online, including user matching, license mapping, sync policies, and manual or scheduled sync processes.

Learn how to configure Atria components to use Group Managed Service Accounts (gMSAs) for increased security. This guide covers setup commands, supported components, and practical examples for Atria v15.24 and later.

Configure customer-specific profile and home drive settings in Atria Workspace using path templates, file servers, and share paths.

Details the configuration options available for Active Directory OU's for Workspace Item Groups.

Learn about the variables available to use within the Workspace service.