KB Article Index

The Knowledge Base section houses articles which provide helpful information or guides to users but don't quite fit in any of our other sections.

• Platform API Configuration Settings
  Learn about configurable settings in Atria’s PlatformAPI service, including token lifespan, SQL command timeouts, and HTTP request timeouts.

• Database Maintenance Extension
  Learn how to configure and run the Database Maintenance Extension in Atria for trimming logs, managing requests, shrinking databases, and optimizing indexes.

• Configure Additional Request Queues
  Learn how to configure additional request queues in Atria, customize queue rules, and ensure isolated provisioning for long-running tasks or specific customers.

• How to resolve password generation problems in the MSOL Sync Policy
  Troubleshoot and resolve password generation issues in the MSOL Sync Policy by aligning Active Directory password policies with Microsoft Online requirements.

• How to change the Logon Account for an Atria Component
  Explains how to change an existing components logon credentials.

• How to Use Atria's New UI
  Use this guide to learn how to toggle your Atria platform to use our new and improved UI.

• Configure Minimum Password Requirements for Users
  Use this guide to learn how to configure different password requirements for users in Atria.

• Migrate Atria Database to a Different Server
  Use this guide to learn how to migrate atria's database to a new database server.

• How to Delete User Plans
  Use this guide to learn how to delete User Plans from your Atria environment.

• Atria Supportability Matrix
  Use this page to learn about the supportability for different versions of Atria.

• Decrypting and Modifying the Atria Config Service
  Use this page to learn how do decrypt and edit the secret keys within the Atria Config Service.

• Ensuring Matching Erlang Cookies
  Use this page to learn how fix an issue with RabbitMQ by ensuring your erlang cookies match.

• Change User UPN in Bulk
  Use this guide to learn how you can change your user's userprincipalname attribute in bulk.

• How to Change Atria's Default Session Timeout
  Use this guide to learn how you can change the default session timeout within the Atria portal.

• How to Customize User Display Name Patterns
  This guide shows you how to customize the naming pattern of the DisplayName property for users in Atria.

• Finding Errors in Atria
  This guide shows you how to locate errors within your Atria platform, and includes some advice on how to deal with them.

• GPO Configuration for Atria
  GPO Configuration for Atria

• Configure Users' Proxy Addresses Attribute in AD
  How to Configure Atria to Set Users' Proxy Addresses Attribute in AD

• How to Configure SMTP Server for Email Notifications
  How to Configure SMTP Server for Email Notifications

• Manage User Password Expiration Email Notifications and Reports
  How to Manage User Password Expiration Email Notifications and Reports

• OU Hierarchy Configuration
  Organizational Unit (OU) Hierarchy Configuration in Atria

• Remote Environment Configuration
  This guide demonstrates how to configure the 'Environment Setup Configuration' page in Atria.

• Cron Expressions in Atria Jobs
  This article explains how to use CRON expressions to schedule jobs in Atria, covering format details, examples, and macros for common tasks. Learn how to craft custom schedules, interpret special characters, and optimize job execution using CRON expressions.

• Use Group Managed Service Accounts for Atria Components
  Learn how to configure Atria components to use Group Managed Service Accounts (gMSAs) for increased security. This guide covers setup commands, supported components, and practical examples for Atria v15.24 and later.

• Interacting and Managing Service Deployments
  Learn how to manage and provision Atria services within the reseller hierarchy, including enabling services at the reseller level, provisioning to customers, and assigning services to users. This guide applies to Atria v15.18 and later.

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